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The 452 Five with Joanna Hernandez

By: Admin
July 22nd, 2026

Welcome to The 452 Five, our SSA Group Employee Spotlight series highlighting the people who bring 452 Hospitality to life every day. In this edition,...

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Latest Posts

Joanna Hernandez looks through a rack of clothes at SSA Group's Dallas Zoo store.

22nd July, 2026

The 452 Five with Joanna Hernandez

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20th July, 2026

SSA Group Announces Retail Partnership for the Louisiana Music & Heritage Experience

Sean McNicholas of SSA Group is smiling at a man in a kitchen where they are working to improve the guest experience.

2nd July, 2026

The Future of Hospitality is Human

18th June, 2026

When the Internal Culture Changes, the Outside Follows

Jason Roberts speaking at the ECHO Conference about how small-scale community experiments can inspire lasting change.

2nd June, 2026

What the Better Block Project Teaches Us About Community, Hospitality, and Showing Up

Learn how SSA Group helps cultural attractions strengthen revenue strategy through connected guest journeys and engaging visitor experiences.

26th May, 2026

Connecting the Guest Journey to Drive Revenue and Engagement

Café Seventy One hospitality experience at The Florida Aquarium

21st May, 2026

How Cafe Seventy One Became a Guest Experience Strategy

Guests experience the Manatee River habitat at Jacksonville Zoo

18th May, 2026

Creating Seamless Guest Experiences at Jacksonville Zoo and Botanical Gardens

8th May, 2026

What's Working in Museum Visitor Engagement Today

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Explore the trends shaping hospitality, guest expectations, innovation, and growth across cultural attractions.

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